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	Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement? sponsored by Genesys WHITE PAPER - This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena. Posted: June 3, 2008 \| Published: January 1, 2006 Topics: Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| Predictive Performance Management \| Real-time Analytical Software \| ROI \| User Experience

	Three Blind Men and an Elephant: The Power of Faceted Analytical Displays sponsored by Tableau Software WHITE PAPER - Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company. Posted: February 20, 2008 \| Published: January 1, 2007 Topics: Business Intelligence \| Data Management \| Data Management Software \| Data Profiling \| Data Visualization \| Data Visualization Software \| Market Trends \| Real-time Analytical Software

	5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst sponsored by Tableau Software WHITE PAPER - Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. Posted: February 20, 2008 \| Published: February 1, 2008 Topics: Best Practices \| CRM Analytics \| Customer Satisfaction \| Data Management \| Data Visualization \| Data Visualization Software \| Market Trends \| Real-time Analytical Software \| Social Networking

	Show Me: Automatic Presentation for Visual Analysis sponsored by Tableau Software WHITE PAPER - Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience. Posted: February 20, 2008 \| Published: February 20, 2008 Topics: Best Practices \| Data Management \| Data Management Software \| Data Visualization \| Data Visualization Software \| Graphic Design \| Real-time Analytical Software \| User Experience

	Improve Your Vision and Expand Your Mind with Visual Analytics sponsored by Tableau Software WHITE PAPER - Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data. Posted: February 20, 2008 \| Published: January 1, 2007 Topics: Business Process Management \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Data Visualization \| Data Visualization Software \| Graphics Displays \| Market Trends \| Real-time Analytical Software \| Real-time Analytics

	Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview sponsored by Oracle Corporation WHITE PAPER - Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance. Posted: February 18, 2008 \| Published: February 1, 2008 Topics: Business Intelligence \| Business Performance Management Software \| Cost Benefit Analysis \| Dashboards \| Financial Reporting \| Oracle (Product) \| Query Tools \| Real-time Analytical Software \| Reporting Software \| Web Analytics

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