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sponsored by Silverpop Systems Inc.

WHITE PAPER - Read this whitepaper to learn how to use Web Analytics data to better understand your customers' needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject.
Posted: August 8, 2008 | Published: August 1, 2008

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Topics:  Campaign Management | Databases | Demographic Profiles | Email | Email Marketing | ROI | Vendors


sponsored by FAMIS Software, Inc., An Accruent Company

WHITE PAPER - Nowadays organizations are managing the entire portfolio of real estate assets through a single lens by integrating market planning, site selection, project management, lease administration, and facilities management processes.
Posted: July 31, 2008 | Published: July 31, 2008

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Topics:  CEOs | Demographic Profiles | Project Management | Real Estate Industry


sponsored by Vtrenz, Inc

WHITE PAPER - This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.
Posted: June 26, 2008 | Published: June 1, 2008

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Topics:  B2B | Demographic Profiles | Marketing | Sales


sponsored by IBM

WHITE PAPER - This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments.
Posted: May 14, 2008 | Published: January 1, 2007

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Topics:  Customers | Demographic Profiles | Internet | Market Segments | Market Trends | Marketing Information Systems | Shopping Cart Software | Web Site Design


sponsored by IBM

WHITE PAPER - Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
Posted: May 14, 2008 | Published: September 1, 2007

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Topics:  Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Profiles | Customer Satisfaction | Customer Service Best Practices | Data Centers | Demographic Profiles | Food and Beverage Industry | Retail Channels | Retail Trade Industry | Supply Chains




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Special Report
Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
sponsored by IBM

Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.

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