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	The Fast Track to Service Management Success: Software as a Service sponsored by Cisco Systems, Inc. WHITE PAPER - This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. Posted: September 4, 2008 \| Published: September 4, 2008 Topics: Business Processes \| CRM \| Hardware \| Inventory Management \| IT Managers \| SMBs \| Software \| Software as a Service

	Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology sponsored by Cisco Systems, Inc. WHITE PAPER - This summary report explores different market trends with commentary from key respondents as well as WebEx's Knight, an industry expert. Posted: September 4, 2008 \| Published: September 4, 2008 Topics: Application Programming Interfaces \| Business Processes \| Collaboration \| Instant Messaging \| Knowledge Management \| Software \| Software as a Service

	Measuring the True Business Benefits of Web Collaboration sponsored by Cisco Systems, Inc. WHITE PAPER - This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. Posted: September 4, 2008 \| Published: September 4, 2008 Topics: Business Processes \| Collaboration \| Hardware \| Product Development \| ROI \| Security \| Software

	The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name sponsored by Cisco Systems, Inc. WHITE PAPER - Web collaborative solutions have matured beyond the era of experimentation and are the tool of choice for millions of knowledge workers across the globe to accelerate business processes and improve business decisions. Posted: September 4, 2008 \| Published: September 4, 2008 Topics: Business Processes \| Collaboration \| CRM \| ERP \| Portfolio Management (IT Management) \| Web Conferencing Services

	Beyond Automation: Accelerating Processes with Classification sponsored by IBM WHITE PAPER - This document provides information on applications, business drivers, and best practices for leveraging these technologies, referencing the IBM Classification Module as a sample offering. Posted: September 3, 2008 \| Published: September 1, 2008 Topics: Business Process Management \| Business Processes \| Change Management \| Document Management \| Enterprise Content Management \| Records Management

	No Paper Weight Analyst Validation sponsored by IBM WHITE PAPER - This white paper includes an assessment of new cost/risk dynamics and their benefits that were part of the No Paper Weight ROI analysis to provide a more comprehensive ROI analysis. Posted: September 3, 2008 \| Published: September 1, 2008 Topics: Business Processes \| Content Management \| Document Management \| Records Management \| ROI \| Security

	Keeping Pace with Changing Business Needs sponsored by MKS, Inc. WHITE PAPER - This paper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements and the reason behind frequent changes. Posted: August 28, 2008 \| Published: August 28, 2008 Topics: Business Processes \| Change Management \| Regulatory Compliance

	Ten Tips to Stay Competitive sponsored by Cisco Systems, Inc. WHITE PAPER - Here are 10 tips for using network technology to help your business work more efficiently, cut costs, improve customer satisfaction, and stay ahead of the competition. Posted: August 28, 2008 \| Published: August 28, 2008 Topics: Business Processes \| Telephony Systems

	Outsourcing Your Infrastructure: Ten Points to Consider When Making the Move sponsored by Verio WHITE PAPER - This paper examines the factors driving IT to outsource and discusses 10 points that will help make the case to upper management. Posted: August 28, 2008 \| Published: August 27, 2008 Topics: Business Processes \| Enterprise \| Security Management

	Business Service Management Links IT Services to Business Goals sponsored by CA WHITE PAPER - Business Service Management helps establish IT as a strategic service supplier that streamlines customer transactions and enables business growth. Posted: August 25, 2008 \| Published: August 25, 2008 Topics: Best Practices \| Business Processes \| Business Service Management \| Disaster Recovery \| ITIL

	Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks sponsored by EMC Corporation WHITE PAPER - This white paper explores the trend of remote workforces and the implications remote staff can have on business processes. It also discusses how a distributed capture strategy can help resolve issues related to these developments. Posted: August 21, 2008 \| Published: August 15, 2008 Topics: Business Processes \| Document Management \| Document Management Software \| Financial Services Industry \| Health Care Industry \| Multifunction Peripheral Hardware \| Remote Access Software \| Remote Network Management \| Remote Offices \| Remote Users \| Virtual Offices

	SOA and Complexity: Discovering the New Business Value sponsored by TIBCO Software Inc. WHITE PAPER - IDG Research Services conducted in-depth discussions with CIOs at midsize and large enterprises regarding SOA and complexity. Read this paper to learn the results of a survey regarding issues that arise during SOA implementation. Posted: August 20, 2008 \| Published: August 20, 2008 Topics: Business Processes \| CIOs \| IT Infrastructure \| Security \| Server Virtualization \| SOA \| Systems Implementation \| Testing

	Mobilizing Applilcations Lotus Domino Databases sponsored by BlackBerry WHITE PAPER - The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications. Posted: August 18, 2008 \| Published: August 18, 2008 Topics: Business Processes \| Domino \| Hardware \| Java \| Security \| Software \| Troubleshooting \| Web Services

	Integrating Learning into the Enterprise sponsored by SkillSoft Corporation WHITE PAPER - This case study takes a close look at one of the largest learning on-demand solutions in the marketplace today – Learning@IBM Explorer, the IBM learning portal. It also discusses the latest trend in learning and development (L&D). Posted: August 15, 2008 \| Published: August 15, 2008 Topics: Business Processes \| eLearning \| eLearning Software \| Enterprise \| LMS \| Mobile Device Management \| Project Management \| RSS

	The Hidden Costs of Compliance: Employee Morale sponsored by Oversight Systems WHITE PAPER - While the costs of Sarbanes-Oxley compliance continue to add up, executives must recognize the hidden costs. This paper discusses how SOX's ongoing requirements affect the companies who cannot afford to repeat the compliance efforts. Posted: August 14, 2008 \| Published: August 14, 2008 Topics: Audit Trails \| Auditing (Finance) \| Business Processes \| Cost Benefit Analysis \| Employee Monitoring \| ERP \| Financial Services \| Sarbanes-Oxley Compliance

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