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sponsored by Alcatel-Lucent

WHITE PAPER - Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers.
Posted: November 17, 2008 | Published: November 17, 2008

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Topics:  Billing Systems | Business IT Alignment | Network Infrastructure | Network Management | Network Operating Systems | Operational Support Systems | Research and Development | Supplier Management


sponsored by Pitney Bowes Group 1 Software

WHITE PAPER - This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.
Posted: September 3, 2008 | Published: September 3, 2008

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Topics:  Banking Services | Banking Software | Banking Systems | Billing Services | Billing Software | Billing Systems | Cell Switching | Customer Interaction Services | Electronic Signatures | Mobile Payments | SMS


sponsored by Pitney Bowes Group 1 Software

WHITE PAPER - By implementing new billing techniques you can reduce customer churn, increase revenue and improve customer satisfaction. Read this white paper that details a new approach to billing that can benefit your business and your pocket.
Posted: March 26, 2008 | Published: March 1, 2008

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Topics:  Billing Software | Billing Systems | Call Center Management | Call Center Software | Contact Center Management | Contact Center Software | Cost Benefit Analysis | Customer Satisfaction | Payment Processing


sponsored by Pitney Bowes Group 1 Software

WHITE PAPER - This case study details how one telecommunications service provider implemented a new solution in a short period of time that allows the company to reduce existing billing issues.
Posted: March 26, 2008 | Published: March 1, 2008

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Topics:  Advertising | Billing Software | Billing Systems | CRM | Customer Profiles | Document Management | Document Production | Market Segments | ROI | Telecommunications Industry




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Special Report
IT Briefing: Making the Most of OSS and Service Provider CRM
sponsored by Pitney Bowes Group 1 Software

This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.

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