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sponsored by Riverbed Technology, Inc.

WHITE PAPER - Download this paper and learn about a proven strategy for combining WAN-based backup with wide-area data services (WDS) solutions.
Posted: October 3, 2008 | Published: October 3, 2008

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Topics:  Hardware | IT Departments | Manufacturing | TCP | Windows


sponsored by Embarcadero Technologies, Inc.

WHITE PAPER - Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.
Posted: September 4, 2008 | Published: September 4, 2008

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Topics:  Database Administrators | Databases | Enterprise | IT Departments | Real Time Operating Systems | Reporting Software | SLA | SQL


sponsored by VMware, Inc.

WHITE PAPER - This E-Guide from SearchSecurity.com discusses desktop virtualization, the underlying delivery technology and how security can be affected-positively and negatively-when desktop virtualization is implemented.
Posted: September 4, 2008 | Published: September 4, 2008

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Topics:  Central Office | Data Center Management | Desktop Management | Enterprise | IT Departments | Security | Server Virtualization | VMware


sponsored by Cognos, an IBM Company

WHITE PAPER - With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.
Posted: August 11, 2008 | Published: June 1, 2008

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Topics:  Business Intelligence | Dashboards | IT Departments | Marketing | Metrics | Sales


sponsored by CDW Corporation

WHITE PAPER - As virtualization matures as a technology, there are several trends that organizations will want to watch. This white paper provides the details
Posted: August 9, 2008 | Published: January 23, 2008

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Topics:  Blade Servers | DAS | IT Departments | Manufacturing | NAS | SAN | Server Management | Storage Virtualization


sponsored by OpenSpan

WEBCAST - In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.
Posted: July 31, 2008 | Premiered: August 13, 2008

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Topics:  CRM | CRM Services | Customer Service | Customer Service Best Practices | IT Departments | IT Service Centers | Service Level Management | SLA


sponsored by uptime software inc.

WHITE PAPER - Discover how to manage the entire IT environment from an IT Dashboard that acts as a ‘single Pane of Glass' to deliver highly valuable and easy-to-use information from both physical and virtual environments.
Posted: July 28, 2008 | Published: July 29, 2008

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Topics:  Dashboards | IT Departments | IT Infrastructure | IT Management | IT Service Management | Server Virtualization | VMware


sponsored by Burton Group

WHITE PAPER - Server virtualization is a technology that has taken hold with amazing speed and is now firmly entrenched with overwhelming success in many data centers. This perspective document recaps why you should be moving ahead quickly with virtualization...
Posted: July 18, 2008 | Published: November 1, 2007

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Topics:  Application Development | Data Centers | Disaster Recovery | IT Departments | Licensing | Server Provisioning | Server Virtualization | Vendors | VMware


sponsored by F5 Networks

WHITE PAPER - This document is based on an F5 Networks/TechTarget webcast moderated by Bill Peldzus, the Director of Storage Architecture at GlassHouse Technologies.
Posted: July 15, 2008 | Published: July 1, 2008

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Topics:  Disaster Recovery | IT Departments | NAS | RPO | RTO | Software | Testing


sponsored by Microsoft

PRODUCT LITERATURE - The Desktop Optimization Best Practices Guide for state and local governments gives real-world examples of government agencies using Microsoft's Desktop Optimization solutions to help them deliver better services more cost-effectively.
Posted: May 9, 2008 | Published: May 9, 2008

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Topics:  Business Intelligence | Desktop Applications Management | Desktop Management | ERP | Governments | IT Departments


sponsored by CA

WHITE PAPER - The most mature IT organizations are those that strive to bring new levels of intelligent automation to their data centers, offloading as many support tasks possible in order to enable their staff to focus on what really matters.
Posted: April 30, 2008 | Published: April 30, 2008

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Topics:  Data Centers | IT Departments | IT Service Management


sponsored by Tripwire, Inc.

WHITE PAPER - This white paper discusses key issues surrounding configuration management and compliance, such as IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.
Posted: February 14, 2008 | Published: November 1, 2007

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Topics:  Business Processes | Change Management | Configuration Management | Hardware | Infrastructure Management | IT Departments | ITIL | Risk Management | Software


sponsored by CIO Decisions

JOURNAL ARTICLE - CIO Jeff Connery created a services organization that supplies IT to two credit unions. Here he shares his rules of the road.
Posted: November 12, 2007 | Published: November 1, 2007

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Topics:  Banking Industry | Collaboration | IT Departments | IT Services | Mergers and Acquisitions


sponsored by CIO Decisions

JOURNAL ARTICLE - The Internet has turned the advertising world on its head. As the media has changed, so too has IT at the $144-million agency.
Posted: April 3, 2007 | Published: April 1, 2007

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Topics:  Advertising Industry | Digital Asset Management | IT Departments | IT Infrastructure | Workflow Software


sponsored by CIO Decisions

JOURNAL ARTICLE - A CIO charges in to remake the state's IT department, and he's got the governor's seal of approval.
Posted: February 11, 2007 | Published: February 1, 2007

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Topics:  CIOs | eGovernment | IT Departments | State Governments


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Special Report
Incorporating SLA Requirements into Your Database Monitoring Plan
sponsored by Embarcadero Technologies, Inc.

Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.

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