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sponsored by High 5 Software

WHITE PAPER - Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: May 19, 2008 | Published: November 26, 2007

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Topics:  Accounting | CRM | Customer Data Management | Customer Service | Customer Service Best Practices | Customer Support Software | Customers | Field Force Automation


sponsored by High 5 Software

WHITE PAPER - Case Study: After implementing High 5's SME system in mid-2007, security systems integration company Safe Sight experienced improvements in profits and operations in just a few months.
Posted: May 8, 2008 | Published: February 15, 2008

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Topics:  Customer Service | Customer Support Software | Field Force Automation | Workforce Management Software


sponsored by SERVICEPower

WHITE PAPER - A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
Posted: February 28, 2008 | Published: April 29, 2003

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Topics:  Advanced Planning and Scheduling Software | Business Intelligence | Business Intelligence Software | CRM | Customer Relationship Management | Customer Service | Field Force Automation | Service Level Management | SLAs | Workforce | Workforce Management Software | Workforce Planning


sponsored by SERVICEPower

WHITE PAPER - A key element and requirement for optimization is the ability to manage field resources.
Posted: February 28, 2008 | Published: January 1, 2005

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Topics:  Advanced Planning and Scheduling Software | Application Performance Management | Business Process Outsourcing | Business Service Management | Customer Service | Field Force Automation | Hardware Maintenance Services | Outsourcing | Service Level Management | Strategic Planning


sponsored by Adesso Systems, Inc.

PRODUCT OVERVIEW - Adesso? can help move information to the edge of your business and beyond.
Posted: September 16, 2004 | Published: September 1, 2004

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Topics:  Field Force Automation | Mobile Workers | Wireless Applications Software | Wireless Systems


sponsored by Adesso Systems, Inc.

PRESS RELEASE - Adesso helps companies mobilize the delivery of corporate data and strategic business process information to mobile workers while simultaneously providing corporate managers with real-time visibility into business activity at the edge of their operations.
Posted: September 16, 2004 | Published: September 1, 2004

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Topics:  Field Force Automation | Mobile Workers | Sales Force Automation | Wireless Applications Software | Wireless Systems


sponsored by Adesso Systems, Inc.

PRESS RELEASE - Adesso Systems, Inc., the leading provider of always-available mobile enterprise software and services, today introduced a significant new version of its Adesso Instant Mobility platform at the prestigious DEMOmobile 2004 conference.
Posted: September 16, 2004 | Published: September 8, 2004

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Topics:  Data Synchronization | Field Force Automation | Mobile Workers | Wireless Applications Software | Wireless Systems


sponsored by Adesso Systems, Inc.

DATA SHEET - The Adesso Instant Mobility (AIM) application platform brings enterprise class "anytime/anywhere" database and application access to mobile workers in a variety of industries, and in virtually any geographic location, regardless of wireless coverage.
Posted: September 16, 2004 | Published: September 15, 2004

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Topics:  Data Synchronization | Field Force Automation | Mobile Workers | Wireless Applications Software | Wireless Systems




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