Business Intelligence Network - The Vision for BI and Beyond

WHITE PAPER - Efficient service management can be essential for the success of any small to medium-sized business (SMBs). Read this paper to learn about the IT challenges SMBs face and service management strategies that can support their growing needs.
Posted: June 15, 2007 | Published: June 1, 2007


Topics:  Customer Support Software | Desktop Computer Support | IT Outsourcing Services | IT Service Management | Software as a Service | Technical Support Staff

WHITE PAPER - Increased compliance needs, rise in security threats and the growing number of desktops and remote workers within organizations make it crucial to provide solid desktop management. Read this white paper for more on achieving efficient desktop management.
Posted: May 31, 2006 | Published: February 1, 2006


Topics:  Compliance Software | Desktop Applications Management | Desktop Computer Support | Desktop Management | Help Desk Management | Infrastructure Management | Licensing

CASE STUDY - Maintaining the 100 servers and 2,500 PCs has been a constant strain on the IT Staff, often keeping them from more pressing tasks. The organization decided to find a solution that would standardize and enforce desktop settings from a network level.
Posted: July 14, 2005 | Published: July 13, 2005


Topics:  Desktop Applications Management | Desktop Computer Support | Network Management Software

SOFTWARE DEMO - We offer PC users of all skill levels a high quality subscription-based technical support service over the Internet.
Posted: September 8, 2003 | Published: September 1, 2003


Topics:  Desktop Computer Support