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sponsored by NTR Global

WHITE PAPER - The use of Remote Support Technologies gives support reps greater visibility into customer issues, and increases customer perceptions of the professionalism of the team and its value.
Posted: December 17, 2008 | Published: December 16, 2008

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Topics:  Brand Loyalty | Contact Center Management | Contact Center Services | Contact Centers | Customer Satisfaction | Help Desk Management | Internet | Remote Support Services | Software as a Service


sponsored by Symantec Corporation

WEBCAST - Understand why DLP is a top 3 priority for CIOs in 2008, realize the importance of DLP to demonstrate compliance, reduce risk, safeguard brand and reputation, and hear real-life customer use cases.
Posted: September 26, 2008 | Premiered: September 26, 2008

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Topics:  Asset Management (Finance) | Brand Loyalty | CIOs | Compliance (Systems Operations) | Continuous Data Protection | Continuous Data Protection Software | Data Management | Data Recovery | Data Security | Data Storage | Disaster Recovery | Intellectual Property | Loss Prevention | Risk Assessment


sponsored by EMC Corporation

WEBCAST - View this Webcast and discover a solution that can provide your organization with more flexibility to launch products quicker, respond to competitive threats, and enter new markets.
Posted: September 16, 2008 | Premiered: September 16, 2008

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Topics:  Brand Loyalty | Cost Benefit Analysis | Enterprise | ERP | Globalization | Market Research | ROI


sponsored by Avaya Inc.

WHITE PAPER - This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets.
Posted: August 22, 2008 | Published: August 22, 2008

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Topics:  Brand Loyalty | Budgeting | Contact Centers | Cost Benefit Analysis | Customer Loyalty | IVR | Web Conferencing Services


sponsored by Information Security Magazine

JOURNAL ARTICLE - Customer confidence is at risk when a data breach occurs.
Posted: July 3, 2007 | Published: July 1, 2007

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Topics:  Brand Loyalty | Data Security | Identity Theft | Phishing | Public Relations | Retail Trade Industry | Risk Assessment




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