Business Intelligence Network - The Vision for BI and Beyond

WHITE PAPER - Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
Posted: July 15, 2008 | Published: June 1, 2008


Topics:  Collaboration | CRM | Domino | Enterprise | Instant Messaging | Inventory Management | IP Telephony | Marketing | Microsoft Exchange | Unified Messaging Systems

WHITE PAPER - This whitepaper will examine the value of a total video conferencing solution, one that is built on a scalable, secure platform that supports all needed features and endpoints.
Posted: April 8, 2008 | Published: April 7, 2008


Topics:  Best Practices | Videoconferencing Systems

WHITE PAPER - To remain independent and expand their profitability, banks must become more operationally efficient and more customer-centric. Institutions realize that providing excellent customer service is the best competitive weapon in an industry with li...
Posted: March 14, 2008 | Published: January 1, 2005


Topics:  Banking Industry | Customer Service

WHITE PAPER - This white paper details best practices for implementing video communication into an organization and highlights a number of companies that have successfully done so.
Posted: March 14, 2008 | Published: January 1, 2008


Topics:  Best Practices | Business Processes | Collaboration | Manufacturing | Supply Chain Management

WHITE PAPER - If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o...
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Email | Instant Messaging | Videoconferencing Services | Web Conferencing Services

WHITE PAPER - In every organization there are wasteful activities, both in operations and in communications. Seldom, however, are these activities conveniently labeled as wasteful, nor do these activities standout and beg for improvement. In fact...
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Best Practices | Collaboration | Manufacturing | Training

WHITE PAPER - This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today.
Posted: March 14, 2008 | Published: January 1, 2007


Topics:  Collaboration | Financial Services | Networking

WHITE PAPER - Collaboration processes are commonplace in manufacturing organizations. One critical methodology used in manufacturing for team-based improvements is the technique of kaizen meetings. These meetings are supported by data that characterize a process...
Posted: March 14, 2008 | Published: August 1, 2006


Topics:  Business Processes | Collaboration | Manufacturing | Supply Chain Management