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Business Intelligence Network Research Library

CRM sponsored by Pitney Bowes Group 1 Software


Reports on CRM published by Pitney Bowes Group 1 Software

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MORE GENERAL: Business Management

MORE SPECIFIC: Contact Management | CRM Analytics | Mobile CRM | PRM | Profiling


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	The Call for More Progressive Self-Service sponsored by Pitney Bowes Group 1 Software WHITE PAPER - This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business. Posted: July 9, 2008 \| Published: July 1, 2008 Topics: Best Practices \| Billing Services \| Billing Software \| Billing Systems \| CRM \| Customer Satisfaction \| Customer Self-Service \| Online Bill Paying Services \| Telecommunications Service Providers

	IT Briefing: Making the Most of OSS and Service Provider CRM sponsored by Pitney Bowes Group 1 Software TRANSCRIPT - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. Posted: June 20, 2008 \| Published: June 1, 2008 Topics: Accounting \| Billing Systems \| Compliance Best Practices \| CRM \| Customer Service \| Marketing \| Product Life Cycles \| Sales Force Automation \| SOA \| Telecommunications Service Providers

	Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation sponsored by Pitney Bowes Group 1 Software WHITE PAPER - Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive,cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. Posted: April 25, 2008 \| Published: April 1, 2008 Topics: Business Intelligence \| Business Intelligence Software \| Business Process Automation \| Cost Benefit Analysis \| CRM \| Customer Data Integration \| Customer Loyalty \| Data Quality \| Document Management \| Insurance Applications Software \| Insurance Industry \| Productivity


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