Business Intelligence Network - The Vision for BI and Beyond

TRANSCRIPT - In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: June 20, 2008 | Published: June 1, 2008


Topics:  Accounting | Billing Systems | CRM | Customer Service | Marketing | Product Life Cycles | Sales Force Automation | SOA | Telecommunications Service Providers

WHITE PAPER - Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive,cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
Posted: April 25, 2008 | Published: April 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Business Process Automation | Cost Benefit Analysis | CRM | Customer Data Integration | Customer Loyalty | Data Quality | Document Management | Insurance Applications Software | Insurance Industry | Productivity