Business Intelligence Network - The Vision for BI and Beyond

DATA SHEET - The Advanced Customer Services End User Survey Diagnostic (EUSD) is a tool that helps you identify the source of adoption challenges by using direct feedback from your end users.
Posted: December 18, 2008 | Published: December 18, 2008


Topics:  Best Practices | Change Management | Customer Service | Oracle (Product) | Productivity | ROI | User Experience | User Needs Assessments

DATA SHEET - As companies look for ways to drive down costs and gain a competitive edge, many choose the expert Hyperion service provided by Oracle Advanced Customer Services.
Posted: December 18, 2008 | Published: December 18, 2008


Topics:  Change Management | Cost Benefit Analysis | Customer Service | Customer Support Software | IT Service Management | Oracle (Product) | Risk Management | ROI

SOFTWARE DOWNLOAD - Discover how to optimize resources while reducing hardware, energy, and facility costs with Oracle VM server virtualization.
Posted: December 18, 2008 | Published: December 18, 2008


Topics:  Cost Benefit Analysis | Energy Industries | Enterprise Systems | Linux | Oracle (Product) | ROI | Server Virtualization | VM

CASE STUDY - Read how Oracle's Advanced Customer Services has helped EMC integrate their numerous acquisitions and ensure that the technology decisions are based on strategic goals.
Posted: December 11, 2008 | Published: December 11, 2008


Topics:  Business IT Alignment | Business Systems | CRM | Customer Data Management | Customer Service | Databases | Enterprise | Information Management | ROI

WHITE PAPER - Read this paper to learn how Oracle Data Guard 11g redefines what users should expect from a disaster recovery solution.
Posted: December 9, 2008 | Published: December 9, 2008


Topics:  Customer Service | Data Security | Databases | Disaster Recovery | Downtime | High Availability | Oracle (Product) | ROI | SQL

PRODUCT LITERATURE - Oracle delivers software to help organizations meet the complexities and challenges of operating in today's business environment, supplying organizations of all sizes with a rock-solid data infrastructure to support flexible operations.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Business Activity Monitoring | Database Management | Oracle (Product) | QOS | ROI | SOA | Storage Management

WHITE PAPER - This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Application Integration | Business Activity Monitoring | CRM | ERP | Productivity | ROI | SOA | Web Services Management

WHITE PAPER - This white paper shows how Oracle WebLogic Server supports the next generation of enterprise applications and services. Learn how to leverage the Java EE 5 advantage and dramatically speed development of SOA applications.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Customer Loyalty | Java | JavaBeans | Oracle (Product) | ROI | SOA | User Interfaces | Web Services

WHITE PAPER - Read this white paper and learn how to make compliance work for your organization, rather than the other way around - with Oracle solutions for midsize organizations.
Posted: September 23, 2008 | Published: September 20, 2008


Topics:  Compliance (Finance) | Compliance (Systems Operations) | Compliance Best Practices | Data Management | Financial Reporting | Productivity | Records Retention | ROI | Security

WEBCAST - View this Webcast and learn how to make compliance work for your organization, rather than the other way around - with Oracle solutions for midsize organizations.
Posted: September 23, 2008 | Premiered: September 20, 2008


Topics:  Compliance (Systems Operations) | Compliance Best Practices | Enterprise | Regulatory Compliance | ROI | Security | SMBs

WHITE PAPER - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Dashboards | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service

WEBCAST - This podcast explores how one phone company was able to save millions of dollars a year by migrating to Oracle. Learn how Oracle's Solutions Support Center enables you to achieve ROI and engage in customized troubleshooting.
Posted: April 15, 2008 | Premiered: April 15, 2008


Topics:  Data Integration | Data Management | High Availability | Oracle (Product) | ROI | Scalability Testing | Technical Support Staff | Troubleshooting

WHITE PAPER - This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
Posted: March 18, 2008 | Published: August 13, 2007


Topics:  ERP | ERP Software | Interoperability | Market Trends | Microsoft Office | Middleware | Oracle (Product) | ROI | SMB | Software as a Service | Software Implementation | Vendor Selection

WHITE PAPER - This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
Posted: November 8, 2007 | Published: September 1, 2007


Topics:  Application Integration | Business Process Management | CRM | CRM Software | Customer Satisfaction | Marketing | Oracle (Product) | Productivity | ROI | Sales | Software as a Service | User Experience