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Remote Support Services sponsored by Citrix Online - GotoAssist


Reports on Remote Support Services published by Citrix Online - GotoAssist

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sponsored by Citrix Online - GotoAssist

WHITE PAPER - Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Posted: July 2, 2008 | Published: January 1, 2007

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Topics:  Customer Satisfaction | Help Desk Management | Help Desk Software | Remote Support Services | ROI

sponsored by Citrix Online - GotoAssist

WEBCAST - Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.
Posted: July 2, 2008 | Premiered: July 2, 2008

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Topics:  IT Service Management | Remote Support Services | ROI

sponsored by Citrix Online - GotoAssist

CASE STUDY - After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service.
Posted: July 2, 2008 | Published: June 25, 2006

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Topics:  Call Center Management | Customer Satisfaction | Remote Support Services | Web Services

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