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Remote Computing sponsored by Citrix Online - GotoAssist


Reports on Remote Computing published by Citrix Online - GotoAssist

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	Increase First Contact Resolution: The Key to Superior Support sponsored by Citrix Online - GotoAssist WEBCAST - John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. Posted: July 2, 2008 \| Premiered: July 2, 2008 Topics: Customer Satisfaction \| Remote Access Security \| Remote Access Software \| Remote Computing \| Remote Office Connectivity \| ROI

	Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services sponsored by Citrix Online - GotoAssist WEBCAST - View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. Posted: July 2, 2008 \| Premiered: January 1, 2008 Topics: Best Practices \| Customer Satisfaction \| IT Service Management \| Remote Access Protocols \| Remote Access Software \| Remote Computing


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