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sponsored by Verint Witness Actionable Solutions

WHITE PAPER - As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: April 3, 2008 | Published: April 1, 2008

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Topics:  Call Center Management | Call Center Software | Contact Center Management | Contact Centers | Customer Experience | Customer Service | Customer Service Best Practices | Customer Support Software | Enterprise | Training

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