Business Intelligence Network - The Vision for BI and Beyond

ANALYST REPORT - This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements.
Posted: February 1, 2010 | Published: February 1, 2010


Topics:  Business Intelligence | Business Performance Management | CRM | CRM Analytics | Customer Service | Dashboards | Data Management | Data Mining | Pervasive Computing | SAP (Product)

BOOK - To avoid a 7.96% increase in logistics costs, companies should follow the roadmap of Best in Class companies, which have been able to reduce costs or keep them flat via supply chain transformation.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Business Intelligence | Customer Service | ERP | Manufacturing | Supply Chain Management | Supply Chains

WHITE PAPER - This paper presents the findings of a Forrester Consulting evaluation of over 30 interviews with professionals across multiple industries across the world and presents how SAP® BusinessObjects™ offers a comprehensive solution that will help in solving the majority of issues in providing self-service BI.
Posted: February 1, 2010 | Published: February 1, 2010


Topics:  Business Intelligence | Business Intelligence Software | Business Performance Management | Customer Service | Dashboards | Product Management | ROI | SAP (Product) | Self-Service Applications Software

WHITE PAPER - Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.
Posted: March 24, 2008 | Published: March 1, 2007


Topics:  Accounting | Customer Service | ERP | Operations | Sales | Supply Chains

WHITE PAPER - The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Call Centers | CRM | Customer Data Management | Customer Service | SLA

WHITE PAPER - Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Customer Service | ERP | Inventory Management | Marketing | Product Development | Testing

WHITE PAPER - This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Customer Service | ERP | Inventory Management | Manufacturing | Manufacturing Software | Process Manufacturing Industry | SAP (Product) | Supply Chain Management

WHITE PAPER - Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
Posted: June 4, 2009 | Published: June 2, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | Business Performance Management Software | Customer Service | Financial Systems | Query Tools | SMBs