Business Intelligence Network - The Vision for BI and Beyond

WHITE PAPER - In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
Posted: June 5, 2009 | Published: June 2, 2009


Topics:  Business Environment | Business Intelligence | Business Performance Management | Collaboration | Collaborative Commerce | Customer Service | Data Management | Data Quality | Globalization

WHITE PAPER - Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
Posted: June 4, 2009 | Published: June 2, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | Business Performance Management Software | Customer Service | Financial Systems | Query Tools | SMBs

BOOK - To avoid a 7.96% increase in logistics costs, companies should follow the roadmap of Best in Class companies, which have been able to reduce costs or keep them flat via supply chain transformation.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Business Intelligence | Customer Service | ERP | Manufacturing | Supply Chains

WHITE PAPER - This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Customer Service | ERP | Inventory Management | Manufacturing | Manufacturing Software | Process Manufacturing Industry | SAP (Product) | Supply Chain Management

WHITE PAPER - The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Call Centers | CRM | Customer Data Management | Customer Service | SLA

WHITE PAPER - Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.
Posted: March 24, 2008 | Published: March 1, 2007


Topics:  Accounting | Customer Service | ERP | Operations | Sales | Supply Chains