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Best Practice Insights: ITIL Service Operation
sponsored by BMC Software, Inc.
Posted:  03 Nov 2009
Published:  03 Nov 2009
Format:  Multimedia
Type:  White Paper
Language:  English


ABSTRACT:
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and real-world examples.




BROWSE RELATED RESOURCES
Business Intelligence | Change Management | Configuration Management | IT Infrastructure | IT Management | ITIL

View All Resources sponsored by BMC Software, Inc.


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