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Opening act - Streamlining a bank's account-opening process can have a dramatic effect on customer experience and the bottom line
sponsored by IBM Line of Business
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Posted:
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18 Jul 2007
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Published:
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01 Oct 2006
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Format:
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PDF
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Length:
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16
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Learn how IBM can help your bank make a better first impression. Manage the account opening process through improved efficiencies and integrated functionality.
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Authors
Scott Lieberman
CRM Business Solutions Professional
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IBM Software Group
Scott Lieberman is an IBM Global Business Services, CRM Business Solutions Professional.<br/>
Robert Heffernan
CRM Global Leader
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IBM Software Group
Robert Heffernan is the CRM Global Leader for the IBM Institute for Business Value.<br/>
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BROWSE RELATED
RESOURCES
Banking Industry | CRM | Customer Satisfaction | Financial Services | Market Segments | Marketing | Metrics | Sales | User Experience
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View All Resources
sponsored by IBM Line of Business
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