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IT and Marketing: On the Edge of Something New
sponsored by CIO Decisions
Posted:  18 Oct 2005
Published:  01 Oct 2005
Format:  HTML
Length:  3   Page(s)
Type:  Journal Article
Language:  English


ABSTRACT:
The data collected regarding the executives with whom CIOs spend their time and their own assessment of relationship quality unambiguously demonstrate that IT and marketing execs are strangers to one another. In fact, most CIOs would rather talk to HR than to their marketing people (that's how sadly dysfunctional the relationship is). Historically, IT has been internally focused, operating along a set of structured rules that are established at the beginning of a development project. By contrast, marketing faces outward, toward the customer, and its practitioners are happiest when they can develop and refine rules on the fly.


Author

Thornton A. May
Executive Education Programs ,  Haas School of Business, University of California
Thornton designs and delivers the future-focused IT curriculum for the executive programs at the Anderson School of Management at UCLA and the Haas School of Business.



BROWSE RELATED RESOURCES
CRM | Executive Management | IT Management | Marketing

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