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Description
Touchtone Corporation was incorporated in 1991 to develop software for the IBM iSeries 400 (AS/400). Today, Touchtone is known for providing quality software to thousands of AS/400 users. With customers such as Coca-Cola Enterprises, Disney, Enterprise Rent-A-Car, Western Union, Mobil Oil, Porsche, Nissan, Sony and Toshiba, the company has established a reputation for delivering powerful software solutions and excellent customer support. Touchtone's premier product is Wintouch® eCRM, a full-featured, Web-based CRM solution, including features for Customer Service, Sales Force Automation (SFA), Marketing Automation (MA) and Partner/Channel Relationship Management (PRM). Server software is native IBM AS/400. Platform independent client browser access Wintouch eCRM via the Internet or intranet to download the Java client applet. Unique features include quick 'drag and drop' customization, plus integrated client email, chat and 5250 terminal emulation. Other Touchtone products include: QuestView®, a cost-effective, database utility and program generator that allows instant access to AS/400 DB2 files and ThinView®, a Web-based 5250 terminal emulator for the IBM AS/400. Touchtone Corporation has enjoyed steady annual growth and the company's product development efforts are currently focused on Java and Web-based applications for the IBM AS/400 and beyond. The company is currently a member of the IBM Tools Network and an IBM Business Partner. Wintouch eCRM is an IBM Value Added Enhancement solution and an IBM e-business Solution.

Organization Type: Vendor
Date Founded: 1991

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Topic Coverage
Below is a list of the key topic areas that Touchtone Corporation covers in the reports that are available on Business Intelligence Network Research Library:

Product Coverage
Below is a list of the key products that Touchtone Corporation has listed on Business Intelligence Network Research Library: